Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR) is a non-profit organization and pet shelter. This Donations and Refund Policy applies to anyone who makes an online donation to Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR). As your donation is being made online without our assistance or involvement we ask that you complete your details and the amount of your donation carefully as it involves a substantial amount of administrative time to deal with and rectify any errors. In summary:
Changing or cancellation of recurring donations
To change or stop your monthly recurring giving, please WhatsApp Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR) at 60 10 – 835 9784 at least 15 days prior to the stop date.
Errors in amount pledge
Should an error be made in the amount of any donation, the donor has 7 days in which to notify Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR) of the error. All refund requests must be made in writing by email to the Finance Admin at hello@savethestraysteam.org or WhatsApp 60 10 – 835 9784. The request should have the details of the initial donation including the date, amount, and name of the donor.
Change of heart on donation
Refunds of the amount pledged cannot be made simply because you have changed your mind. It is for this reason that we ask that you make your choice to donate carefully. Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR) is under no obligation to give a refund but will ensure that any genuine errors (such as the amount donated) are rectified.
Errors by us
Should an error be made by Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR) or its financial institution, full refunds will be made immediately upon notification of the error and all costs borne Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR).