Privacy Policy

Notice and Choice Principal Statement pursuant to the Personal Data Protection Act 2010

Keeping personal data of individuals (“donors and supporters”) secured is a top priority for all of us at Save The Strays Team (PERTUBUHAN PERLINDUNGAN DAN PENYELAMAT HAIWAN WAWASAN BATU PAHAT, JOHOR). We hope this Notice helps you understand how we handle the personal data about our data subjects that we collect and how data subjects can control our disclosure of such data.

Save The Strays Team is subject to the Personal Data Protection Act 2010 and this Notice seeks to outline how we intend to deliver all the rights and protections and on what data subjects are entitled to.

Security of Personal Information

The security of personal data about you is our priority. We protect this data by maintaining physical, electronic, and procedural safeguards that meet or exceed applicable laws. When we use other parties to provide services to us, we require them to protect the confidentiality of personal data that is transmitted to them.

Categories of personal data we collect and hold

The nature of the personal data we collect, and where it comes from, may include:

  • Personal data collected from applications or other forms such as name, e-mail address, etc.

The purposes for collecting your personal data

The purpose for which personal data is collected and further processed depends on the nature of your relationship with us and/or our third-party service providers. Your personal data may be used for the following purposes: –

  • to process applications for donation driven activities/agendas and merchandise
  • to establish a relationship between you and us and/or our third-party service providers
  • for data processing and analyzing purposes
  • for direct marketing and telemarketing purposes
  • for servicing donors and the provision of products and services to donors, including processing of receipts and payments and charge cards
  • to respond to inquiries from donors
  • for such other purposes as permitted by applicable law or with your consent
  • internal record keeping
  • for all other purposes incidental and associated with any of the above

Disclosure of your personal data

Your personal data will be kept confidential, but such personal data may be provided to third parties who carry out functions on Save The Strays Team’s behalf for the purposes set out below: –

  • Donor acquisition
  • to process Donor donations
  • providing data to Telemarketing agencies
  • data used for the purposes of Letter shopping / bulk mailing / electronic mails agencies
  • providing data to Database system providers
  • providing data to Online payment gateway partners
  • data provided to Direct marketing partners
  • data used to process contributions through monthly payroll

We may share your information with Authorised Third-Party Service Providers

We provide services through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional mail, emails, or text messages. We may share your Personally Identifiable Information with such Service Providers to process donations, perform direct marketing activities or calls.

We may share your information for our Protection and the Protection of Others.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

Your Rights

  1. a) Right to request access to personal data

You are entitled to request access to your personal data that is processed by us with reasonable written notice, and we will revert within 14 working days.

  1. b) Right to request correction of personal data

You are entitled to request the correction of your personal data that is held by us with reasonable written notice. With respect to this, you may:

  1. request correction and/ or update of your personal data that is inaccurate, incomplete, or out-of-date; and
  2. request retention of your personal data only as long as necessary for the fulfilment of the Purpose stated above.

Complaints and Disputes

If you have reason to believe that we have breached the principles as laid out in this notice, we urge you to raise it with us.

Your Privacy Preferences and How to Contact Us

Please remember that we will protect your personal data regardless of your privacy preferences.

If: (a) you wish to find out more information, or raise any specific or general concerns about Save The Strays Team and this Notice; or (b) if you do not wish us or other parties to communicate Save The Strays Team information to you, you may: –

call us at 60 10 – 835 9784; or

e-mail us at hello@savethestraysteam.org

Changes of Privacy Policy

If we make changes to this Privacy Policy, we will post the updated Privacy Policy to https://www.savethestraysteam.org/ and those changes will become effective immediately on posting. For this reason, we encourage you to check our Privacy Policy frequently. The “Last Updated” date at the bottom of this page indicates when this Privacy Policy was last revised. The updated Privacy Policy will apply from the date it is posted on https://www.savethestraysteam.org/ and will govern the way in which we collect and use personal information from then on.